Optional training courses

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    Ashley Rush

    Hello True,

    Thank you for contributing to the community board! Currently, if you want users to have the ability to complete training, even optionally, you will need to set up the training via a campaign. You can set this campaign to a no-end date and also title the campaign as Optional Training.

    However, I have submitted a feature request on your behalf to our development team to have optional training that users can self-enroll in. We base a lot of our new releases and features on customer ideas and requests, so we do appreciate your input.

    Thank you!

    Ashley
    KnowBe4

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    Rob Stratton

    I'd like to add on, that I would love to see separate tabs in the users' training page that houses mandatory and optional training. As it is now, depending on how many courses (or if a video series is added) their training console looks far too jumbled. If it was able to be cleaned up and organized into sections that would help significantly. 

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    Kaiser U. (編集済み )

    Hey Rob,

    Thanks for adding your feedback to this forum! Great idea! I went ahead and added this suggestion to this feature request so our development team can review it as well. :) 

    Thanks again and please, continue to share your insight and suggestions within our community boards. Our team absolutely loves seeing all the great ideas and suggestions our KnowBe4 family has to offer.

    Cheers,

    Kaiser

    KnowBe4

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    Emily Popper (編集済み )

    WORKAROUND ALERT:

    I'm hoping we'll see this feature very soon.  It would quadruple KnowBe4's usefulness to my company.  In the meantime ...

    1. Create a Smart Group and set its criteria to pull from a Static Group
    2. Create your Static Group and populate it however you want
    3. Create a New Campaign naming it however you want (I add "Optional" to my title)
    4. Do not set an end date
    5. Assign the Campaign to your Smart Group (this only works with Smart Groups)
    6. Choose "Enable courses to be done multiple times and reset progress upon re-enrollment"
    7. Do NOT send notifications
    8. Confirm that you want to create a Campaign without notifications

    The training will show up for your users on their "My Training" page. They won't be bothered by notifications and can take the training as often as they want. 

    It's not as good as self-enrolling, but it's an okay substitute. 

    P.S. The link I embed on our internal Intranet is just the link to Login to KnowBe4

    Em.

     

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    Lee Trusty

    Another vote for this feature request please.

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    Kaiser U.

    Hi Lee,

    Thanks! We've noted your upvote and if you and others find more suggestions/features you'd like to see, please feel free to share them in our community board. :) 

    Kaiser

    KnowBe4

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    Sean Kraft

    +1

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    Kaiser U.

    Hey Sean,

    Thanks for participating here to get this feedback some more love. I have submitted the additional feature request for  optional training courses with self enrollment for you as well.

    Feel free to reach out should you need anything else.

    Kaiser

    KnowBe4

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    Rob Stratton

    Kaiser, 

     

    Is it possible to get an update on where this feature request for optional training and separated tabs might be?

     

    Thanks,

    Rob

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    Kaiser U.

    Hey Rob,

    Always a pleasure to hear from you. :) At this time the optional training feature is still being reviewed by our product team. While I can't share too many details, I recommend keeping an eye out for news on this. Otherwise, you're also welcome to check with your account manager at KnowBe4 for updates too. 

    Thanks so much!

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    Michael Tucker

    Hoping to hear some good news on this soon. In the meantime, +1

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    Ashley Bonner

    I vote for this as well. 

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    Douglas Freeman

    Thank you for the upvote, Ashely!

    I've submitted an additional request on your behalf to the development team on this item. I think that this would be a great improvement to the current UI. 

    Let us know if you have any additional requests we'd love to hear about them!

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    Chris Emary

    +1 on this!

    Would be awesome to have this.

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    Douglas Freeman

    Thank you for the upvote Chris! 

    I've submitted that additional request to our development team. We appreciate the feedback!

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    Clint Lercher

    +1 for this feature!  Any update?

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    Scott Dowd

    Would love to see this feature in the near future.

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    Kivi Dennis

    Hi Clint,

    Thank you for your valuable feedback. I can definitely see this as a feature worth implementing. While I don't have any insight into when this could be added, I know that is is something we are definitely looking into. I have added your request as an additional request so that our development team can see the continued interest. 

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    Kivi Dennis

    Hi Scott,

    Thanks for your contribution to the community board. I have submitted an additional feature request on your behalf. We really appreciate the feedback!

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    Wade Lyman

    +1

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    Kivi Dennis

    Hi Wade,

    Thanks for your post. I have added you as a +1 to the feature request.

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