Phish Alert - Inject Keyword into Header

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Bruce Collick

2019年08月09日 17:25

When a user reports a suspicious email it is sent to their Deleted Items (in Outlook anyway). When it is determined the message is malicious, we have no way to 'force' the message to be permanently deleted from the users' deleted items. If Phish Alert injected a keyword into the header (or perhaps elsewhere) we could search for it and delete those messages programmatically. It is understood this would also delete any non-threat messages as well.

Our email retention policy prohibits us from forcing the user to empty their deleted items when Outlook closes. Our only option is to call the person and ask them to delete it. This could be risky as we'd be asking our user to interact with a potentially dangerous email.

I know this is pie-in-the-sky, but it would be fantastic if PhishER could remove the message in the mail system when it's tagged as a Threat. (it doesn't hurt to ask, right?) 

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  Ashley Nelson 2019年08月15日 11:35

  Hello Bruce,

  Thank you for your feature request and contributing to the community board! I have submitted two feature request on your behalf. The first is the ability to add a keyword into the header or elsewhere in an email when the PAB is used and it moves the email to the deleted folder. The second is the ability for PhishER to remove messages from the mail system if an email is identified as a threat.

  We base a lot of our new releases and features on customer ideas and requests, so we do appreciate your input.

  Thanks!

  Ashley
  KnowBe4

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