2019 Danger Zone

回答済み

Rick Faria

2019年08月05日 14:48

We are in our current training campaigns that we do monthly and have already had several complaints about this module from our users. If you answer a question incorrectly, it does not show you what is the correct answer so you can learn from it. Is it possible to add that feature?

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  Maddy Townsend-Hahn 2019年08月07日 14:15

  Hi Rick,
  
  Thank you for participating in our community board! The 2019 Danger Zone module is meant to be more of a gamified assessment tool to be used after completing the 2019 Engineering Red Flags, 2019 Your Role, and 2019 Common Threats. I've reached out to our courseware development team and provided them with your feedback and also submitted a feature request on your behalf. We appreciate hearing what the community thinks and are always looking for ways to improve your experience. 
  
  Maddy
  KnowBe4

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  Laura Puzo 2019年08月08日 15:32

  I agree with this comment.  We actually decided not to go with this training for that very reason.

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  Ashley Nelson 2019年08月12日 12:22

  Hello Laura,

  I have submitted your feedback to the course development team regarding the 2019 Danger Zone module not including feedback when the user gets the answer wrong.

  Thank you for contributing to the community board.

  Ashley
  KnowBe4

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  Stacy Arnold 2019年08月14日 17:25

  Totally agree with Rick.

  I took the test myself before assigning it to our users and there was one question I read over 5-6 times and all the answers were a risk and/or dangerous (IMO) to select in the context of the question leaving no right answer. Would have been nice to see what KnowBe4 deemed as the right answer.

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  Michael Getter 2019年08月23日 22:18

  This feature is a must.  Not allowing folks to learn from their mistakes drastically reduces the value of the lesson.  We remember best when we experience an emotional reaction.  I clearly experienced an emotional reaction when after reading the question several times, seeing that all 4 options appear to be wrong, selecting the least offensive one and being told that my answer is incorrect.  I truly want to know what the heck the correct answer is.  

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  Ashley Nelson 2019年08月29日 10:36

  Hello Michael and Stacy,

  I have submitted a feature request on your behalves to our Course Development team to have all questions provide feedback to the user, particularly in the case where they get the question wrong.

  Thank you for contributing to the community board!

  Ashley
  KnowBe4

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