Email template placeholder for total training length回答済み
It would be nice if there were a placeholder for training email templates that would show the user how long in duration the training modules are. When multiple modules are assigned, a sum of durations would be key. I see the duration posted in the ModStore so you seem to have the data.
When I put users into training campaigns that include more than 1 module I feel like they are afraid that it's going to take forever and end up procrastinating. If we could give them an estimated duration, they would be able to plan their time better around the modules the have due.
My user-bases's first experience with KnowBe4 was the 30 minute long Security Awareness module and they seem to think each one takes forever.
Thanks for the suggestion! I've submitted a feature request for a new placeholder for our development team to review. We appreciate the input because we base a lot of our new features and releases on customer feedback. Keep the ideas coming!
In addition to the list of training modules, we need the required time per module as a placeholder in the training invitations. So far, a separate email template has to be created for each training. Another placeholder indicating the required time per module would therefore save a lot of time.
Can this feature request be extended or should a separate request be opened for this purpose?