Reply to phishing response回答済み
Can there be an option for the phishing "reply-only" tests to send a message back that it was a phishing test if someone does reply?
We did a CEO spoof phishing test and had to monitor for anyone that replied saying they would buy gift cards, etc.
Ideally, they would get immediate feedback that they failed, similar to clicking the link bringing them to the Opps, you failed page.
Thank you for this feature request regarding an end user notification/immediate feedback for "reply-to" phishing failures. I've passed along your idea directly to our Product and Development teams for review. While I can’t provide a timeline or guarantee that this feature request will be implemented, we'd like you to know that we do take customer input into consideration when planning for new features or enhancements to our product line. Therefore, your feedback is greatly appreciated!
In the meantime, I'd like to make sure you're aware that you can use the console to monitor which users replied to your "reply-only" phishing tests. You'll see these results by navigating to the Phishing section of your console, clicking on the campaign name, and reviewing the "Replied" failures under detailed results for the campaign. Please see the Where is the information for the replies recorded? section of our Reply-To Phishing article for more information.
I agree. This should be a feature that we can enable.
Also - if users open an attachment (like an .hmtl) they do not get the "Red Flags" instruction landing page.
The attachments should be generated with this training inside of them. Or the user should get a follow up training email showing them the red flags.
Thanks for contributing to the community boards! We've gone ahead and added your information to this feedback request for our team to review further. :)
In the meantime feel free to follow our change logs for more updates and releases.
As a workaround, can we create our own Gmail, Outlook, Yahoo, etc email addresses to use in the From and/or Reply-To fields and then use the tools in those accounts to configure auto responses that provide the immediate feedback? (Obviously knowing to be careful about what information you request in the phishing email so your users aren't providing sensitive information in the email replies)