Campaign Pause or Disable and Launch Now Options

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Jason Price

2018年10月11日 15:07

Hey team, it would be great to have some more options for controlling a campaign schedule. For example, the ability to keep a campaign in draft mode by either pausing or disabling it instead of having to just keep pushing the scheduled date out while it is being worked on. Also, an option to launch now would be great and also a drop-down clock selector tool instead of having to type in the time manually. 

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  Lauren Ashley 2018年10月11日 18:19

  Hi Jason!

  Thank you for contributing to the community board and sharing your ideas! I've passed these requests along to our Development team for review. Customer feedback is certainly taken into consideration when planning future development or enhancements to the KnowBe4 platform; therefore, your input is appreciated! 

  Thanks again!

  Lauren
  KnowBe4

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  xqwu 2019年11月26日 08:53

  Hello team,

  May I check if there is any progress of this request? Besides, is it possible to add a pause function for one-time phishing campaign when it has started? Sometimes we launch one-time phishing test with a 3-day distribution. But during the progress, we found misconfiguration or inappropriate words. In this case, we need to pause and revise the campaign, however we do not want to give up the previous testing result. Therefore, this function is very useful. Your reply is much appreciated.

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  Douglas Freeman 2019年12月02日 22:39

  Hello! 

  Thanks for following up on this one, I don't currently have a progress report on this specific request. I do have somewhat of a workaround that might work for you. Our phishing campaigns will only use emails in their current state when they are going to be sent. 

  So if you were to schedule an email to go out in 3 days and you find a typo or a modification that is needed, you can modify that template up until the point that it gets ready to send. The console will only pull the most updated saved version.

  I've also passed this additional request for this feature to our Dev Team so they can know multiple people are requesting this feature!

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  Spiridoula Kleidi 2023年03月14日 13:16

  Hi team!!!

  Please let me know if I can keep a campaign in drafts without being deleted and be able to reactivate it in the future?

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  Brad Armstrong 2023年03月16日 18:39

  Hi Spiridoula,

  Unfortunately, the campaigns can't be left inactive as they require a defined start date when created, but I do see how this would be a useful option. I've gone ahead and added you as a +1 to this request. We base a lot of our new releases and features on customer ideas and requests, so we really appreciate your input.

  Thank you!

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