Live report dashboard that can be embedded in a webpage & editing abilities
It would be nice to have an editable slide or additional training for the process users should follow to report a suspicious email to the IT dept. This obviously varies by company, so it would be nice to be able to include the actual helpdesk email/phone number or what information we need in order look into it for them (time & subject line). Or even if it was a PDF that was linked to the training as a "resource".
Right now we have a separate training on another platform that we created that has our specific policies, so it would be nice to just have one in Knowbe4.
Thanks!
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Hi Krissy,
Thank you for your feature request! I submitted it to our development team for their review. We base a lot of our new releases and features on customer ideas and requests, so we do appreciate your input. A potential solution for what you're trying to achieve is to create a custom landing page, or attach a policy acknowledgement (PDF document) to your training modules. I've included the links below as a resource for these options:
Landing Page (See Section: CREATING CUSTOM LANDING PAGES)
https://support.knowbe4.com/hc/en-us/articles/204240768-Customizing-Emails-Landing-PagesPolicy Acknowledgement
https://support.knowbe4.com/hc/en-us/articles/204252088-Policy-Acknowledgement-How-to-Add-a-Security-Policy-to-a-Training-ModuleAlso, KnowBe4 does custom training modules. If you're interested, please let me know and I'd be more than happy to have your account manager to contact you. I hope this information helps, and thank you for your feedback!
Thanks!
Natalie
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