Live report dashboard that can be embedded in a webpage & editing abilities
It would be nice to have an editable slide or additional training for the process users should follow to report a suspicious email to the IT dept. This obviously varies by company, so it would be nice to be able to include the actual helpdesk email/phone number or what information we need in order look into it for them (time & subject line). Or even if it was a PDF that was linked to the training as a "resource".
Right now we have a separate training on another platform that we created that has our specific policies, so it would be nice to just have one in Knowbe4.
Thank you for your feature request! I submitted it to our development team for their review. We base a lot of our new releases and features on customer ideas and requests, so we do appreciate your input. A potential solution for what you're trying to achieve is to create a custom landing page, or attach a policy acknowledgement (PDF document) to your training modules. I've included the links below as a resource for these options:
Landing Page (See Section: CREATING CUSTOM LANDING PAGES)
Also, KnowBe4 does custom training modules. If you're interested, please let me know and I'd be more than happy to have your account manager to contact you. I hope this information helps, and thank you for your feedback!