Separate SotW and Hints & Tips from Phishing Campaigns

回答済み

Lee Engelhardt

2018年02月15日 13:23

While using the same interface makes setup easy, I think it would be good to separate Non-PST emails like Scam of the Week and Hints & Tips from the actual Phishing campaigns.  Since there is no trap to fall into, they dilute our Dashboard graph and occasionally reset our last phish-prone % to an unnatural 0%. (We've had real 0% campaigns and thats fine, but this isn't the same.)

0

• 正式なコメント

  

  Lauren Ashley 2018年02月15日 19:29

  Hi Lee! 

  Thank you for this input! I will certainly pass this idea along to our Development Team for review.

  In the meantime, in order to avoid any potential skewing of your Phish-Prone Percentage, you can select the "Hide from reports" option for these Non-PST campaigns. You'll find this option in the Phishing section of your account, under the "Campaigns" tab. Each campaign has a drop-down arrow to the far right, select this drop-down menu and the "Hide from reports" option will be available. 

  Thanks again!

  Lauren
  KnowBe4

  コメントアクション Permalink
• 

  Lee Engelhardt 2018年02月15日 22:49

  Oh, that's perfect! I checked and this doesn't appear to be mentioned in the ASAP entries for creating either campaign, my alternative and easy to implement suggestion would be to include a line in both entries letting people know they might want to hide them from reports.

  0

  コメントアクション Permalink
• 

  Katie Brennan 2018年02月20日 16:04

  Hi Lee,

  Thanks for your feedback. We were able to sneak that suggestion in to ASAP. You won't see the change in your ASAP (unless you decide to reset your ASAP) but all new programs will see that note regarding hiding the campaign. We've also updated three articles to support that suggestion:

  • How to Hide a Phishing Campaign From Reports: https://support.knowbe4.com/hc/en-us/articles/360000440548
  • How to Set up A "Scam of The Week" Newsletter: https://support.knowbe4.com/hc/en-us/articles/226314167
  • How to Set up a Security Hints and Tips Campaign: https://support.knowbe4.com/hc/en-us/articles/115010414108

  Thanks again for the feedback!

  Katie
  KnowBe4

  0

  コメントアクション Permalink

サインインしてコメントを残してください。