Allow adding people to training modules with non-company email addresses.

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Craig Chambers

2017年10月13日 21:27

Hello,

We would like our board members and some of our non-resident fellows or partners to take out required training but since they do not have email addresses on our email system it is not possible for us to add them. I know we can open a ticket for this but this list can change enough that this is a bit of a hassle. Since we are licenced for "x" number of users I am not sure why we are limited to just people in our domain.

This would seem like something you would want as a board member or partner taking our training that finds it useful could be the one who gets their own company to sign up for your system.

Thanks,

Craig

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• 正式なコメント

  

  Lauren Ashley 2017年10月13日 21:55

  Hi Craig,

  Thank you for your input.  There is actually a workaround that you can complete yourself for this situation. Please refer to this article for instructions on how to assign your board members training.

  If you have any other ideas you'd like to share, feel free!

  Thanks again!

  Lauren
  KnowBe4

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  Jon Walters 2023年02月16日 20:01

  We're currently having to use the workaround as well but it is far from convenient!  The main issue is that these people do not receive any notices for new training or when it is overdue.  I COMPLETELY understand not allowing them to be part of a phishing campaign, but please allow them to be added and used for a training campaign.  

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  Kurtis Carter 2023年02月20日 20:05

  Hi Jon, 

  Thanks very much for your feature request! I've submitted it to our development team for review. We base a lot of our new releases and features on customer requests, so we do appreciate your input on this behavior.

  Thanks!

  Kurtis

  KnowBe4

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