Account Rep - Contact Info in Reseller Portal

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Jerad Johnson

2017年08月17日 14:16

I don't often need to reach out to my rep, but when I do, I don't remember who it is. I used to save vendor rep info in our CMS, but vendor account reps typically rotate often. 

Having this information readily available would be nice. Thanks!

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• 正式なコメント

  

  Lauren Ashley 2017年08月22日 14:14

  Hi Jerad,

  Thank you for your request.  I've forwarded your idea to our development team so they can review it.  We base a lot of our development on customer feedback, so we appreciate your input.

  Just in case you haven't figured out who your rep is, I have sent you a private email with her contact information.

  If you need anything else or have more ideas you'd like to share, please feel free to reply back.

  Thanks,

  Lauren
  KnowBe4

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