Select Multiple Emails for Custom Random

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Dan Resnick

2017年07月10日 17:14

It would be great, during the campaign setup process, if you could select multiple emails from the secondary drop down to do a "custom random".  As an example, if you select the category of 'Business' and a difficulty rating of '4 stars', you are presented with approximately 20 different email templates.  Currently, you can select 'Full Random', 'Random', or select a single email for the campaign.  With the new feature, you could select 'Custom Random' (or something similar), to allow for the selection of any number of email messages that will be randomly sent to the selected user group.  Basically, it would be an intermediary step between full random (selection from the full 20 message) and random (single email selected).  As the administrator, I could now select the 5 (any number between 1 and the total in the drop down) messages that I felt like best fit the goal of the campaign.  This would allow users much greater flexibility and customization based on the types of users in their target group and what they may fall victim to.  Thank you!

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  Lauren Ashley 2018年12月20日 16:02

  Hi Jacquie!

  Thank you for contributing to the help desk community board! I've passed this request along to our development team for review. We do take customer ideas and feedback into consideration when planning new features or enhancements to the console; therefore your feedback is appreciated! 

  In the meantime, I wanted to be sure you were aware of a workaround for this matter. You can copy System Templates into your own, custom categories, and then use your custom categories in your phishing campaigns.

  First, make a custom category by navigating to Phishing > Email Templates > Categories, and click the +New Phishing Category button. Then, navigate to the System Templates area (Phishing > Email Templates > System Templates); select the appropriate templates from the desired category or categories; then use the Add to Category drop-down menu to find your custom category, and use the Add button to copy the templates over.

  Please see our Customizing Emails & Landing Pages article if you'd like more information.

  And if you have any other ideas feel free to share!

  Thanks again! 

  Lauren
  KnowBe4

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  Katie Brennan 2017年07月12日 16:46

  Hi Dan,

  Thank you for this request. I've forwarded your idea to our development team for review. 

  We base a lot of our improvements and updates on customer feedback and ideas, so we appreciate your input.

  Thanks!

  Katie
  KnowBe4

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  Jacquie Harrison 2018年12月18日 16:39

  This would be a wonderful feature as all the emails in a group would not be acceptable to send in my corporate culture.

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