Awareness Training Content
We really would love to see more interactive, gamified security awareness training content. We get really good feedback from executives when we use this type of training and when the trainings are short, efficient and fun. I think breaking up content into little targeted, interactive bits is going to be the best way to go in general to keep the enduser engaged and make most efficient use of their time. Then organizations can string these short bits together for training campaigns in a more flexible way.
In my opinion, using games and animation, versus human talking heads, is also more engaging. The new "Danger Zone" game and "Tweet or Delete" games are good examples of the type of content I'm talking about, but I think the KB4 platform needs a lot more of this kind of thing and less of the long-form trainings and dramatic videos, which to me, feel very low-budget and not particular impactful. Forgive me, but I'm going to be super blunt here as well and suggest that the platform would be better off without all of the Kevin Mitnick content. I just don't feel he comes off as particularly relatable or engaging in anything I've seen.
We really appreciate you taking the time to share this feedback and I’ll be sure to pass this along to our Course Development team for review. Your feedback allows our Course Development team to reevaluate the training modules and continually improve the information we provide to enable people to make smarter choices regarding security awareness.
I will get this processed for you so that my team may review it. While I can’t provide a timeline or guarantee that this feature request will be implemented, our team always appreciates this information.
In the meantime, please be sure to keep an eye out for our latest changes here: https://support.knowbe4.com/hc/en-us/articles/115009454228-Security-Awareness-Training-Platform-KMSAT-Change-Log