Spoofing Improvement - From Header

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    Kelsey Leonard

    Hello Ken,

    Thank you for posting! I saw that the Core Support Tech you were working with was able to get the Feature Request submitted regarding the email not looking the same via Send me a test email as it does in a full-campaign utilizing reply-to phishing.

    However, regarding the reply-to address showing in the From portion of the email and not just the reply-to portion is something I'd like to explore further. I'll be creating a follow-up ticket to your previous one and you should be seeing an email shortly.

    Kindest Regards,

    Kelsey Leonard

    KnowBe4

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    Ken Stewart

    Hey, Kelsey --

    I didn't see the request Tanisha submitted, but I wanted to describe everything here in case anyone could offer helpful suggestions. The two items you mentioned are distinct in some respects, but both are interrelated. I saw the new ticket, and I'll be happy to discuss this with you more.

    Thanks,

    -Ken

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    Kelsey Leonard

    Hello Ken,

    Absolutely! It's always great to post here for additional comments and shared interest amongst others. The feature requests are created internally which is why you might not have seen anything on your end after the original Core Support Tech submitted it. My apologies for any confusion on that!

    The current Core Support Tech with your new ticket will be the main contact and I left them notes to assist. I'll make sure to check in on it to see if there's anything further we can do to help regarding this and to catch up on your notes as well.

    Cheers,

    Kelsey Leonard

    KnowBe4

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