MSP - Managed Smart Groups

Mike Levine

2022. április 11. 15:22

It would be great to manage Smart Groups from the MSP level.  If we are making a recommendation to all of our clients for a quarterly training it would be nice to set this once for any account that signs up to enroll their users in the recommended training.  It would also be helpful to push certain Smart Groups down to pull something like the "Riskiest User Group" that would exist on all child accounts by default.  This would line up with making recommendations on a clients' riskiest users, help with reporting, etc.

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  Najjah Gilbert 2022. április 13. 21:41

  Hi Mike, 

  I've submitted this feature request to our development team, and thank you very much for the idea. We base many of our new releases and features on customer ideas and requests, so your input is much appreciated. I hope you have a wonderful day.

  Thank you,

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  Patrick Bennett 2022. november 10. 20:42

  +1 for this as well! We deploy KnowBe4 in a very much "cookie-cutter" to our customers as they are all in the same industry scope. Would like to be able to tie this into the Managed Phishing and Managed Training at the MSP level.

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  Trevor Wilson 2022. november 11. 21:00

  Hi Patrick,

  Thank you for your input! We definitely appreciate you letting us know that you would also be interested in a feature like this. I have added you as a +1 to our feature request.

  Have a wonderful rest of your day!

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  Allen lepke 2023. március 23. 19:09

  I like to have all clickers go to a group when they fail a phishing test so that I can auto enroll them in a training right after they fail.

  I cannot do this at the MSP level. This would be super helpful. Just the ability to create any kind of group.

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  Hunter Allora 2023. március 24. 16:53

  Hi Allen,
  
  Thank you for expressing your interest in this feature! We do appreciate your feedback. I have added you as a +1 to our feature request for this. 
  
  Best Regards, 

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