Phish Alert button for shared mailboxes

Megválaszolt

Cliff Frazier

2021. október 20. 20:41

Would be great if the PAB add-in manifest file for Office 365 could be updated to include support for shared mailboxes. Currently our users can't report suspicious emails to us if the message arrives in a shared mailbox. This is possible using a new element in the manifest XML.

SupportsSharedFolders element in the manifest file - Office Add-ins | Microsoft Docs

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54 hozzászólás

Diego Diaz Sanchez 2022. július 18. 17:17

Hi Tom,

I have added you as a +1 to let our developers know that more people are asking for this to be implemented. We appreciate your feedback!

Thanks!

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Alysia Maxwell 2022. július 20. 12:35

Hey Ayoub,

I will add you as a plus one to this request! Our team appreciates this feedback.

Thank you,

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Ed Kraft 2022. augusztus 2. 12:17

+1 for me as well Much needed ability considering many shared mailboxes are things like payroll, AP, AR, etc. and are highly targeted.

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Kelsey Leonard 2022. augusztus 2. 12:52

Hello Ed,

Thank you for posting and expressing your interest!

I've added you as a +1 to the request. We appreciate your feedback!

Kindest Regards,

Kelsey Leonard

KnowBe4

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Carter Thompson 2022. augusztus 3. 15:29

I would also like to be added to this request - we would love this feature for our Shared Mailboxes!

Thanks!

-Carter

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Alex Hutton 2022. augusztus 3. 16:50

Hi Carter,

I am happy to add you to the feature request on integrating the XML installation with shared mailboxes. While the development team is working on this we do have a workaround. If you install our client phishing alert button, via the MSI installer, it will work in shared inboxes. As always we appreciate your feedback.

Cheers,

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Stefano Ronconi 2022. augusztus 17. 10:57

Could you please add me to this feature request?

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Kelsey Leonard 2022. augusztus 18. 16:54

Hello Stefano,

Thank you for posting! Yes, I have added you as a +1 to this feature request.

Please be sure to keep an eye out for any changes here: https://support.knowbe4.com/hc/en-us/articles/115003416867

Kindest regards,

Kelsey Leonard

KnowBe4

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Mark Ruhland 2022. augusztus 18. 18:04 (Szerkesztve 2022. augusztus 18. 18:05)

Kelsey, regarding

"Please be sure to keep an eye out for any changes here: https://support.knowbe4.com/hc/en-us/articles/115003416867"

Is there a way to follow or subscribe to that article so we get notifications when it's updated? I didn't see that option so please consider that another feature request. Thanks.

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Alex Hutton 2022. augusztus 19. 14:12

Hi Mark,

Yes, you are correct, this would be a new feature request. I completely agree with you on it and have submitted it to the team for further review. I will not have an ETA at this time but please keep an eye on the changelog; https://support.knowbe4.com/hc/en-us/articles/115003416867, for if this is implemented in the future.

Cheers,

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Omar Ismail 2022. november 14. 14:20

Like many others have already commented this is a MUST HAVE for many of us. Your customers are demanding it and I think the KnowBe4 team needs to speed things up. You can add my interest in this as well.

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Joseph Loaiza 2022. november 14. 19:58

Hi Omar,

Thank you so much for your feedback, our team really appreciates it!

I went ahead and added you as a plus one for this feature request. Additionally, your Customer Success Manager will also be reaching out with some additional information.

Again we do appreciate your feedback, I hope you have a wonderful day!

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Michael Duncan 2022. december 6. 22:06

Me too. This product deficiency makes it nearly worthless for us. We have extremely heavy reliance on shared mailboxes.

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Kurtis Carter 2022. december 8. 16:43

Hi Michael,

We appreciate the feedback on the behavior of the Phish Alert Button. I have added you and your organization to the request at this time.

Thank you

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Simon Auty 2022. december 13. 23:19

Please also add me. Is there a link where I can see this feature request.

Very surprises this isn't available already

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Tanisha Aybar 2022. december 20. 13:47

Hi Simon,

We appreciate you posting your feedback in this thread! I have added you as a +1 to this feature request. We do not have an ETA at this time, but you can keep an eye on the PAB Release Notes page (https://support.knowbe4.com/hc/en-us/articles/115003416867) to see if this is implemented in the future.

Thank you and have a great week!

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Jonathan Ladd 2022. december 20. 17:27

A new release was issued just yesterday and it still did not address this issue. It seems we will have to migrate to Microsoft's reporting button. I'm surprised by the lack of attention to what your customers are demanding.

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Irene Kos 2022. december 27. 9:25

Hello,

Can you please add me to this request? Is much needed for our (and other) organisation(s)

Thanx

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Erik van Ast 2023. január 9. 15:20

Please also add me, we would like this feature as well...

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Kurtis Carter 2023. január 10. 16:56

Hi Erik,

We appreciate the feedback and I have gone ahead and added your organization as a +1 to this request.

Thank you,

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Justin R. Forbes 2023. január 24. 18:23

I would like to also add a +1 to implementing this feature please.

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Kyle Kuba 2023. január 26. 17:14

Aye Justin,

We appreciate you posting your feedback in this thread! I have added you as a +1 to this feature request. We do not have an ETA at this time, but you can keep an eye on the PAB Release Notes page (https://support.knowbe4.com/hc/en-us/articles/115003416867) to see if this is implemented in the future.

Kind Regards!

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Ardit Beu 2023. január 27. 14:01

Add me as well on this feature request please.

Thanks.

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Alysia Maxwell 2023. január 30. 20:02

Hi Ardit,

Thank you for expressing your interest in this feature. I have you added to this request and I hope we are able to implement it for you and others.

Warm regards,

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