Typically in troubleshooting an issue, we leverage multiple internal team members to troubleshoot (i.e. Network admin, MS365 Admin, helpdesk level 1 tech, etc.).
In such cases, it would be very beneficial to be able to include additional email addresses in a given KnowBe4 support ticket.
This way everyone can stay on the same page as communications are sent back and forth between us and the KB4 support rep.
Hozzászólások írásához jelentkezzen be.