Report Phishing button is grayed out

Hugo Garcia

2021. október 1. 15:42

We have a user whos report phishing button is grayed out.  They have restarted Outlook without any changes. 

Wondering if there are any steps to getting the button to work.

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  Jared McGinley 2021. október 1. 17:19

  Hi Hugo,

  Our support team would be more than happy to assist you with this. I've gone ahead and created a support ticket for you regarding this issue. Someone will be reaching out to you as soon as possible. 

   

  Thank you,

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  Molyce Chhum-ext 2021. december 15. 12:40

  Hi Hugo,

  what was the issue ?

  MC

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  Max Garczynski 2021. december 17. 18:10

  Hi Molyce,

  Any issues related to the Phish Alert Button are submitted to our tech support team and then a troubleshooting process begins with the customer. These issues are individual to the customer environment generally. If you are having trouble with your Phish Alert Button, please submit a support request to our tech support staff using the submit a request button at the top of the page!

  Thank you,

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