Managing Phishing alert in ticketing system

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    Douglas Freeman

    I'm glad that's working for you Vang,

    If you have any other questions please reach out to us! 

    You can give us a call 

    Or you can submit a support request below and one of our technicians will be glad to assist you! 

    I'll mark this post as complete I'm glad we were able to assist. 

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    Walter Nelson

    Hi Vang,

    Thank you for posting to our community board. To answer your question, you should be able to go into your KnowBe4 account settings and under the phish alert section add a forwarding address for your ticketing system where you would like reported emails to be sent.

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    Vang Thao

    Thanks! That got it to work. 

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