I saw someone post this a month or so ago, but I wanted to expand on it a little bit. I was speaking with a customer earlier and they suggested that having the ability to choose a custom phone number for a specific vishing template would be helpful. For example, if they're getting asked to change their phone pin, they would like to set the number they're being called from to look as "internal as possible". They'd also like to set up local numbers to be called from to make it seem as if they're being called by local businesses/banks.
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