Phishing Andrew's inbox: incorrect information
This course lists "From government agency" as a sign of phishing email, and one of the quizzes on the course has it as a correct answer for the same category.
Since this course is marketed in Canada and that's where I completed it, this information is not correct for Canadian context: CRA will send emails if you have registered an email address with your account at the agency and the physical mail addressed to you from CRA was returned (for example, after you've changed address and the mail was sent to your previous address). The content of the email would indicate that mail addressed to you was returned and request that you file an address change request with the agency.
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Hi Yuri,
Thanks for contributing to our community board! I will forward this information to our courseware development team to provide additional verbiage applicable to other countries government agencies to prevent any unintended confusion.
In the meantime please feel free to continue sharing your suggestions and improvements in our community board. Our team is always happy to read them!
Thank you!
Mario
KnowBe4
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