Policy Acknowledgement unreadable

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9 megjegyzés

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    Maddy Townsend-Hahn

    Hi Kate,

    I've submitted your feedback to our development team for them to review.  In the meantime, let's see if the community has some ideas for you.

    Maddy 
    KnowBe4

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    Simeon Lewis

    Another terrible piece of UX. Helpful feature but unusable. Please fix asap as we would really like to use.

    1
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    Nathan Hix

    Hey Simeon,

    I hope all is well! I am going to go ahead and create a ticket for you over this issue. I apologize for the inconvenience that this has brought you. 

    Nathan

    KnowBe4

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    Michael Barnard

    Our account manager has already submitted a feature request on this as we would love to start using the policy module but the interface of the policy window for a user isn't usable. On a PC the section for accepting the policy is small and can not be resized or anything and anything more than a sentence is cut off and makes the entire section unreadable. On a mobile device it's near impossible to interact with the section. We end up with about 20% or so of users accessing training on mobile. 

    We would love to see an updated version with some additional customization or resizing options.

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    Merlin Durand

    Hey Michael,

    Thank you for your input! I've entered a feature request on your behalf and we'll make sure to update you here if there is any update on this. 

    Merlin
    KnowBe4

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    Pirmin Braun

    Hi All,

    same on my side... I am not happy with the policy acknowledgement text field.

    I doubt this is rocket science to change and make it better than the current solution ( anything else would be better :-))

    Thanks for taking action on this topic soon.

    Regard,

    Pirmin 

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    Douglas Freeman (Szerkesztett )

    Hello Pirmin

    I'm glad to let you all know that the Policy UI has been updated so that the text box is easier to read for the end-user. 

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    Paul Harrington

    I'm not so sure about this. It still looks pretty messy to me, especially with the help-bot thing covering most of the submit button

    I don't really see the point in having the user click on the down arrow to show the check box - it should just always show the tick box in my opinion

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    Kivi Dennis

    Hi Paul,

    Thanks for the feedback. I agree it does look a little less clean this way. I submitted a feature request on your behalf to have the tick-box remain available as well as the chat-box not covering the submit button. 

    0
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