Add single user to training

Megválaszolt

Mark Harmas

2019. március 15. 15:29

There are instances where a single individual needs more training. I've had to create a new group with that single individual and then add the new group to the console. This makes the groups very messy and when the individual completes the training, I have to go back in the group section and delete the single user group. If we could assign a single individual based on an identifier, it would allow for a much easier user experience.

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  Maddy Townsend-Hahn 2019. március 18. 13:42

   

  Hi Mark,

  Thanks very much for sharing your idea with us. I've submitted a feature request on your behalf to our development team for review. We base a lot of our new releases and features on customer ideas and requests, so we do appreciate your input. 

  Thanks!

   

  Maddy

  KnowBe4

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  Ben Leibert 2021. június 24. 11:48

  I agree - this would make KMSAT much easier to manage.

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  Walter Nelson 2021. június 24. 17:19

  Hi Ben,

  Thanks for the interest in this feature request. I have added you as a +1 to it.

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  David Engel 2021. június 24. 17:33 (Szerkesztve 2021. június 24. 17:34)

  Depending on the requirements of the training - specifically, how long is allowed for completion and if the content needs to change - I think this is relatively easy to handle now within the setup of the training campaigns.

  • Set up a generic group to be used for the training, e.g., "Additional Training Group"
  • Set up the training campaign with an End Date of "Relative Duration" or "No End Date" (if it should be optional).
  • Pick the training Content
  • Enroll the group "Additional Training Group"
  • Enable automatic enrollment for new users
  • Remove Completed Users From the group "Additional Training Group"
  • Set up the appropriate Notifications

  After this, you just need to add the user to the "Additional Training Group" will enroll them, and once they complete the training, they will be removed from that group.

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