Need a delegated Admin capability for segregating groups of users under a domain

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Scott Wright

2016. szeptember 11. 18:02

There are situations within large organizations that share a common email domain, which create confusion and possible difficulties in deploying KnowBe4 phishing and training.

For example in government departments or large multi-national companies with multiple subsidiaries that all use a consolidated email domain, all KnowBe4 administrators within the organization can currently see all employees/users, and are able to launch campaigns could that affect any email addresses within the entire organization. For some of these organizations, their administrators do not want any other internal divisions or departments to be able to see or edit campaigns that could affect their users.

So, a delegated administration model is needed, at the very least. This would allow a "master administrator" for an email domain to allocate group administrators for different groups of employees, such that the group administrators can only see employees associated with them, or uploaded/created by them.

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  Lauren Ashley 2018. október 15. 14:42

  Hi Joyer,

  Thank you for contributing to our community board! We do have a feature providing the ability to limit administrative access to the various areas of the console, as well as the ability to further limit this access to only include data for specific groups within these areas. This feature is called Security Roles, and it is available to our Platinum and Diamond customers. Please see our How to Use Security Roles article for more information.

  Depending on whether you're using our Active Directory sync feature, and if further division in your user base is needed, our Smart Groups feature may come in handy in this permissions process. This Platinum and Diamond feature can be used for ample types of user segmentation–groups based on job titles, divisions, and/or email domains are just a few examples.

  I hope this information helps! Feel free to reach out to our Support team, here if you have any questions.

  Thanks again!

  Lauren
  KnowBe4

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  Katie Brennan 2016. szeptember 12. 19:22

  Hi Scott,

  Thank you very much for your feature request. This is something that is in the works with our development team. As soon as it becomes available we will notify all admins of the change.

  Thank you for your request!

  Katie
  KnowBe4

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  Joyer Jude Lobo 2018. október 15. 7:51

  Hi Katie, 

  Do you have this feature currently available for KnowBe4 subscribers? 

  Regards,

  Joyer

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