There does not seem to be any record on when reminder notification emails are sent to users. It would be nice if there was a record of when notifications are sent to users. This would provide an audit trail in case a user has been repeatedly reminded to complete a course.
Right now, we cannot "prove" the user has received notification from the KnowBe4 platform. We are forced to ask our email administrators to parse through the receive logs of our email system to determine if the user has received the email or not.
This is inefficient use of everyone's time.
Hozzászólások írásához jelentkezzen be.