A beneficial piece of information we would like to see are more metrics in PhishER. The metrics that I would like to see are -
- Average Time for analyst to acknowledge an alert - This would be on average how long does it take for an analyst to go into an alert and read it
- Average Time to resolve - Average time to resolve alerts
- Average time to resolve by category- Average time to resolve alerts by category
- Average time by analyst - This shows the average amount of time each analyst takes
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