Microsoft Report Message

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    Michael Barnard

    I believe you would need to tell Microsoft to find a way to not scan the individualized links in emails with KnowBe4 headers in them...which, unfortunately, I do not believe there is any functionality admin-wise to do this as it's all on Microsoft's end what they do after that button is clicked.

    Those "Scans" by Microsoft are done all over the world with various browser agents and the links are "opened" which registers a click.

    You can Automate reporting back with the KnowBe4 button with PhishER, we went down that road and only occasionally get an issue with some Microsoft Safelinks rewrites and Forwarded emails but we have stopped that practice with most people. I realize that's extra cost to a free tool, but we found it invaluable.

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