When it comes to KnowBe4 and utilizing the Phishing Campaigns for Testing you have to set configurations to ensure the E-Mails don't get blocked depending on your E-Mail Provider and E-Mail Filter. Once these settings are set then the E-Mails come through. However, when it comes to graphics this isn't the case as most of the time their hosted on Public Storage Sites and/or on other Domains. My suggestion/recommendation is to offer an option in the E-Mail Phishing Customization Page to upload graphics to the KnowBe4 Site. You could set it where the items would expire after a certain time period. This in theory would help make the E-Mail Phishing Campaigns more realistic. Phisher's are getting creative when it comes to ensuring graphics and other items are view-able when they arrive.
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