Email sender's name in templates

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    Katie Brennan

    Hi Eric,

    You can add a sender's name to the email templates and it will appear similarly to how you've indicated in your post. If you chose not to include a sender's name, and typically emails from you do contain a sender's name, then yes, you could say that would be a red flag for your users.

    If you'd like someone to walk you through this, please let me know and I will submit a support ticket for you.

    Thanks!

    Katie
    KnowBe4

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