Email sender's name in templates

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Eric Davis

2017. március 9. 17:30

When creating the mail templates, I can change the sender email address to my own, but I cannot supply my name.  (e.g.  johndoe@example.com instead of John Doe <johndoe@example.com>).  This means that users will get an email that does not quite match my typical email address.  Ironically, this is a sign of phishing, correct?

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  Katie Brennan 2017. június 14. 22:07

  Hi Eric,

  You can add a sender's name to the email templates and it will appear similarly to how you've indicated in your post. If you chose not to include a sender's name, and typically emails from you do contain a sender's name, then yes, you could say that would be a red flag for your users.

  If you'd like someone to walk you through this, please let me know and I will submit a support ticket for you.

  Thanks!

  Katie
  KnowBe4

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