Suppress certian bounce reason messages from the KnowBe4 Console

Michael Flemmings

01. syysk. 2022, 12.39

Good morning, KnowBe4 Community

Question: Is there message suppression option or function in the KnowBe4 Console, more specific to suppressing certain bounce reason codes i.e., smtp;554 5.2.2 mailbox full, and smtp;550 5.1.10 RESOLVER.ADR.RecipientNotFound.

Thank You in advance for your response

Regards, Michael 

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  Diego Diaz Sanchez 01. syysk. 2022, 20.17

  Hello Michael, 

  Thanks for your input. I have created a ticket and a support technician will be in touch to review your request. 

  Have a great day, 

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