I'd like to track replies in a spoofing campaign, but KB4 always sets the From: field to the Reply-To: domain. This results in users seeing the the arcane Reply-To: address (e.g., IT.firstname.lastname@example.org) in their email client, rather than our company domain (e.g., IT@summittech.us). This is an immediate tip-off that this is a suspicious email. Even when I hard-code From: with our company domain in a customized email template, KB4 overwrites this with [[domain]]. I worked with a support rep for several days trying different configurations before getting a response from engineering that there's no current solution. KB4 should honor their template rules and allow the From: field to be set independently. There are no email protocols that prevent distinct From: and Reply-To: addresses.
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