Phish Report Button also submits it as Google Phishing Email

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    Nathan Hix

    Hey Tyler,

     

    Thank you for taking the time to reach out to us regarding phishER and compatibility with Google. I submitted this as a Feature Request to our PhishER Dev team for review. We really appreciate the customer feedback that is given to us since it drives us to evolve our platforms over time based on customer wants and/or needs.

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    Matt Larsen

    FWIW, I second this request in some fashion.  I don't like taking the message reporting mechanism out-of-band from the email provider's workflow.  It may be wishful thinking to believe that our reports of message status has weight with the providers filtering algorithms at a meaningful level. However, I think it's just better to keep the message hygiene processing and reports with the email provider.  This creates a tough problem when trying to measure user reporting activities for phishing exercises.  I haven't been able to think of a good solution to this...

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    Trevor Wilson

    Hi Matt!

    I have added you to the feature request form for this thread! Thank you for letting us know that this would benefit you. Have a great day!

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    Jonathan Price

    We also need this feature in the Phish Report button.  We leverage Google Workspace's Security Hub, and KnowBe4 provides complimentary features to it, so we can't remove phishing reports from Google's world entirely.  Not having a way to route legitimate phishing attempts back to Google is blocking our ability to roll out the Phish Report button. 

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    Alysia Maxwell

    Hey Jonathan, 

    Thank you for providing us with this feedback. I have added you to the current feature request for this thread. 

    You can keep an eye out for the latest changes/updates to the PAB here:https://support.knowbe4.com/hc/en-us/articles/115003416867

    Thanks! 

     

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