KMSAT Exception has been thrown

John Webber

30. lokak. 2019, 13.27

After restarting my computer and opening Outlook, I get a KMSAT error "Exception has been thrown by the target of an invocation.  Error code: 0x80131604".  I'm running KnowBe4 Phish Alert v1.3.98, Outlook 2016, and Windows 10.  The exception was raised on earlier versions of Phish Alert and persists after updating Phish Alert to v1.3.98.

 

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  Kaiser U. 30. lokak. 2019, 18.04

  Hi John,

  Thanks for posting! That particular error requires some troubleshooting and additional logging that is generated by that exception. In order to help you out further I've created a tech support ticket for our team. Please check your email for next steps! Our team will reach out shortly.

  Cheers,

  Kaiser

  KnowBe4

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  Jsteele 31. lokak. 2019, 17.48

  I am experiencing this issue as well.  Just downloaded and installed the plugin for Outlook 2016 and Windows 10 today, and getting this same message.

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  Mario Rodriguez 05. marrask. 2019, 19.35

  Hi Josh,

   

  Thanks for reaching out! I see you have already submitted a support ticket. The support team will be able to better assist you with this issue.

   

  Thank you,

  Mario

  KnowBe4

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  Ken Steele 02. syysk. 2020, 17.18

  Hello,

  I am also receiving Error code: 0x80131604.  I'm using Windows 10 64bit and Outlook 2016 32bit

  Thanks,

  Ken

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  Douglas Freeman 03. syysk. 2020, 15.48

  Hey Ken

  These errors are best investigated by our support team would you like me to create a support ticket for you so our team can investigate?

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