Many of the KnowBe4 trainings do not appear to be 508 and screen reader compliant for people who are blind or visually impaired. I would like to request that all trainings work with a screen reader, or if that's not possible, that there be information to indicate if a training will work with a screen reader. Similarly, some elements of the training are hard for someone who is Deaf to understand, though there are subtitles. If you don't do so already, I recommend KnowBe4 invest in paying focus groups or beta testers who have differing abilities to ensure that the trainings are accessible to all. If KnowBe4 were able to say that their trainings are truly accessible to people of all abilities, I know that would be an additional selling point for many organizations.
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