Escalating training



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    Lauren Ashley

    Hi Jay!

    Thank you for your contribution to our community board! Our Smart Groups feature (for Platinum and Diamond customers) can certainly assist in automating this process. 

    Please see our Smart Groups article catered to automated remedial training: How to Use Smart Groups: Remedial Training and Tiered Phishing

    This process may involve creating new training campaigns or making modifications to your current training campaigns, but this Smart Groups setup will accomplish your goal and save you time going forward. 

    If you have any questions feel free to reach out to our Support team at!

    Thanks again!


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