Detailed User Reports by Smart Group

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Keith Bull

04. toukok. 2021, 12.36

Hello,

I am trying to figure out the best way to run a report for all users in a specific group (department in my case) to provide to the department manager.

I am looking for report that has the overall group statistics (this is easy with the "Group Report Card") but also then include a table or list of all of the users in that group and how they performed. Running a per user report card is very time consuming and not efficient. As well, I am just looking for a high level report of the users in that group including things like "Emails delivered", "Failures", "Emails Reported", "Training Completed" etc. 

Anyone know the best way to create a report with this type of information? Something easily presented to a manager so they can quickly see overall group (department) performance and then a user list to see how each user is performing?

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  Walter Nelson 04. toukok. 2021, 21.00

  Hi Keith,

  Thanks for posting I have created a support ticket for you and one of our technicians will be reaching out to assist.

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  Ayoub Abdulla 30. marrask. 2021, 08.42

  Hello,

   

  I'm looking for the same report, any idea how?

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• 

  Nick Bertram 03. jouluk. 2021, 17.57

  Hello Ayoub,

  Thanks for posting. I went ahead and created a support ticket for you, so one of our technicians will be reaching out to assist. I hope you have a wonderful rest of your day. 

  Thank you,

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