PhishER: Plain text notification email
Currently, All email sent from PhishER are in HTML. In case, especially collaborating with other SOAR or ticketing system with e-mail, sometimes have difficulties to parse HTML mail. I suggest to add an option for plain text mail to PhishER.
Thank you, Masaaki Futagi, ISID
Thank you for your suggestion regarding adding a plain text feature email option to PhishER. I have gone ahead and submitted a feature request to our development team.
With regard to feature requests, I can't guarantee that the change will be implemented, as I'm not on the development team. I totally understand your concern over this issue and it makes sense to me as well. With a feature request, it will bring your concern up to the Development team and they will reach out with an update if the feature is indeed implemented in the future.
For any updates to the PhishER platform please see: https://support.knowbe4.com/hc/en-us/articles/360014088973
Thank you for your feedback, our team really appreciates it!
I've added you as a +1 for this feature request. You can keep an eye out for the latest changes here: https://support.knowbe4.com/hc/en-us/articles/360014088973-PhishER-Change-Log
I hope you have a wonderful day!
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