Can't import csv file, can't send training mails

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    Lauren Ashley

    Hi Richard,

    I apologize for the confusion, but this Community Board is not constantly monitored.  Whenever you need any assistance please reach out to support@knowBe4.com or call 1-855-815-9494.

    I have already initiated a support ticket on your behalf including your comments above. You will receive an email notifying you of this request shortly.  A support representative should be reaching out to you first thing Monday morning.

     

    Best Regards,

    Lauren
    KnowBe4

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    Richard Neale

    **** Correction - 'The mimecast service does NOT report that it is dropping or quarantining the mails.'  ****

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