PhishAlert Outlook Add in installed Outlook will not open

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Nick

20. tammik. 2017, 17.15

After installing the Phish Alert plugin on my Windows 10 version 1511 machine outlook will no longer open. If i uninstall phish alert then outlook will open again. Any ideas ?

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  Katie Brennan 26. tammik. 2017, 13.21

  Hi Nick,

  I understand you're having an issue with the Phish Alert add-in causing Outlook to not open. I will open up a support ticket for you so one of our support techs can assist you.

  Someone will be in touch as soon as possible.

  Thanks!

  Katie
  KnowBe4

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  Sean Rikki Walker 26. tammik. 2017, 17.44

  If you click on start and run "outlook.exe /cleanviews" this will resolve the issue, but will also reset all of your Outlook view settings.

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  Sean Rikki Walker 26. tammik. 2017, 17.45

  Would like to know if there is a possible different solution so users don't have to lose all of their view settings.

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  Nick 26. tammik. 2017, 18.32

  Not sure what changed but I loaded this for the "5th" time and this time outlook is opening with the plugin without issue.

  Thanks,

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