Articles
This section contains product manuals, articles, and FAQs to help you use KnowBe4's training content.
If you can't find what you need, submit a support ticket here and we'll be happy to assist you.
- ★ Training Campaign Overview
- Public ModStore Guide
- ModStore and Library Guide
- What Security Awareness Training Courses Do You Offer?
- Brandable Content
- Does KnowBe4 Offer 508/ADA Compliant Content?
- How Do I Use Compliance Plus Content?
- Who Can Manage Compliance Plus Training?
- How to Use KnowBe4's Courseware Player
- How Do I Get New Releases for the Courses I Have Access To?
- Where are the Modules, ModStore Content, and Policies Hosted?
- How to Grant ModStore Access
- How to Use the Targeted Training Filter in the ModStore
- Uploading Custom Content to Your KnowBe4 Platform
- How Does KnowBe4 Protect Access to Uploaded Content?
- How to Optimize MP4 Video Files for Custom Content
- Having Problems Uploading Custom Content?
- Can I Download the Training Module as Slides?
- How to Download Video Modules from the ModStore
- Downloading and Customizing KnowBe4's Brandable Content for Your LMS
- How to Download SCORM Files from Your KnowBe4 Account
- How Often Is the Training Content Updated?
- How Should I Use the Posters Available in the ModStore?
- Can I Get My Company Logo in a Training Module?
- Do the Courses Require Sound?
- Is There a Quiz at the End of the Training Modules?
- Retiring Third-Party Content