Request to add the CC 'ing option in the training email templates.

Sumana K

April 30, 2022 02:52

We have to add the manager or their VP in cc when we are sending a reminder email to users. This request has been raised multiple times but still, this is in a pending state.

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  Alex Hutton May 02, 2022 14:15

  Hi Sumana,

   

  I completely agree that this would prove to be a great feature for the console to have.  I understand that this feature is very important to your organization and I have gone ahead and updated the feature request for the development team to review. I cannot say whether this feature will be implemented or not at this time but please be sure to keep an eye on our changlog, https://support.knowbe4.com/hc/en-us/articles/115009454228-Security-Awareness-Training-Platform-KMSAT-Change-Log, for future updates to the console.

  Thanks,

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  Javeria Malik February 09, 2023 12:42

  I agree. We have gotten multiple feature requests for this option from our customers. We need a CC option in training notifications.

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  Isaac McNair February 09, 2023 15:39

  Hi Javeria,

  Thank you for the feedback, I have added you as a +1 on this feature request. Be sure to keep an eye on our changlog, https://support.knowbe4.com/hc/en-us/articles/115009454228-Security-Awareness-Training-Platform-KMSAT-Change-Log, for future updates to the console.

   

   

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