Auto re-run rules and actions on PML:BYPASSED tagged messages

Answered

Taylor Beard

August 26, 2021 01:16

PML:BYPASSED tags are applied when PhishML times out. 

Rather than have customers manually re-run rules and actions on these messages, it should be automatic.  Customers should not have to intervene when KB4's technology fails.

This could be done in a number of ways:

• Backend logic which retries upon timeout (invisible to customer)
• Front end enable/disable flag in settings with auto-retry interval
• Add "Re-run rules and Actions" to the list of "Choose the action to be taken on matched messages" in the New Action screen.

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  Walter Nelson August 26, 2021 15:25

  Hi Taylor,

  Thanks for posting I've submitted this as a feature request on your behalf for our development team's consideration.

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