Shared mailboxes

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    Douglas Freeman

    Hello James, 

    Unfortunately, the ability to utilize shared mailboxes with the server installation of the PAB is a Microsoft limitation. We don't currently have a way to bypass that limitation on the MS side. 

    I'm sorry I don't have a better answer for you on this item, but I do hope that you will continue to contribute to the community board. If you'd like to open a ticket to get more information on the item feel free to email us at support.knowbe4.com or give us a call:


    United States: +1 855-815-9494
    Mexico: +52 800-283-3201
    El Salvador: +503 2136-1126

    Phone support is available weekdays from 6 a.m.-9 p.m. (Eastern)

    Thank you again for your contribution!

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