Date-Time details on users' profile for Phishing

Answered

Bruce Collick

August 28, 2020 12:38

Liking the new layout, but... On the Phishing details, it would be nice to see the Campaign Name and the date/time the phish was delivered. Looking at the Phish tab now, it shows the user's actions and the template they received, but not when. I'm assuming it's in chronological order, but it's still difficult to determine which campaign the data is associated with. It would also be nice to see all the templates regardless of action taken by user. For instance, the tab says "Based on 17 emails delivered" but only shows 6. I'm assuming the other 11 had no action taken (user didn't report them). This would be helpful for us to troubleshoot delivery issues like, did it get trapped in a SPAM filter/Quarantined so the user never saw it? Do we need more education on using the PAB?

Just humble suggestions...

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  Walter Nelson August 28, 2020 16:36 (Edited August 28, 2020 16:41)

  Hi Bruce,

  I appreciate your feedback and for contributing to our community board. I can see how having a visible date/timestamp would help to improve the quality of our product as well as having additional information about the emails etc. I would like to note that if you hover over any of the checkmarks you will see a little pop-up that displays the date/timestamp. It is not as transparent as it probably should be but may work for you in the short term. I went ahead and submitted a feature request to have the date/timestamp more visible and include more information about the emails. Thanks again for helping to make our product better.

  

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