Allow some/not all users passwordless login

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    Douglas Freeman

    Hi Aimee, Thank you for contributing to the community board. I wanted to make sure I understood the request here.

    You have SAML enabled with OKTA but you'd like to use passwordless login links for your contractors that don't primarily log into OKTA but have a company email address.

    So you'd like to be able to generate a passwordless login link that bypasses your OKTA authentication and logs those contractors directly into the console. Is that a fair summation? 

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    Aimee Ashworth

    Yes that is what i was trying to say :) 

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    Douglas Freeman

    Thank you for the clarification, Aimee!

    I can absolutely see how that would be a feature that would be applicable to your contractors. It's not a feature we currently have but I can propose something of a workaround. 

    For this workaround, you'd need to have the contractors utilize a username and password for login. You could create a template that uses this link in lieu of a passwordless login link. 

    https://training.knowbe4.com/users/login

    That link will bypass SAML authentication and bring your contractors to the KB4 login page. 

    If you don't want your contractors to have to memorize their passwords you can set those passwords via CSV.

    That may work for your needs on this item. I do understand that this is not the perfect functionality for you so I'm going to submit a feature request on your behalf. 

    I appreciate you contributing to the community board and I look forward to any additional requests that can make the platform better for you. 

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