Combined Phish Alert Button with Report Message to Microsoft

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6 comments

  • Official comment
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    Douglas Freeman

    Hello Steve, 

    Thank you for posting to the community board. I see your point about wanting the PAB to integrate with Microsoft for the purposes of improving mail filters and streamlining the product for your users. We don't currently have that functionality in place so I’ve submitted a feature request to our development team to see if that is something we can implement.

    I’ll be following the request so if I get any update from development I’ll follow up on this post! Thank you for your contribution, our Dev team takes these requests seriously and is very interested in implementing enhancements for our users!

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    Alex Rourke

    +1 for this feature. It would also be nice if a report spam option was included. We could then use transport rules to route these to Microsoft. There may be some technical limitations doing things this way though. I'd be curious to see if this is possible at all.

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    Kaiser

    Hey Alex,

    You got it-- I've included your name and details in the feature request for our team to review. I think it will be quite an interesting request due to any possible limitations (as you said). But it is very much worth requesting and discussing as we see more and more of our community give their insights on this request. :) 

    Please let us know if you have any further feedback or suggestions. We'll always be happy to help. 

    Cheers,

    Kaiser 

    KnowBe4

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    Jennifer Wescott

    +1 and following... (we use Proofpoint as well)

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    Jennifer Wescott

    We are currently evaluating the button options we have available (Microsoft/Office 365, Proofpoint, and KnowBe4's PAB) and we are finding it difficult to evaluate whether the other buttons are able to send to KnowBe4 so we can have that reporting. Just to confirm, we currently cannot set up a third-party report button to send copies of phishing emails to phishalert@kb4.io (or another KB4 email) so that we can use the functionality of the other button in addition to retaining the reporting we get from KnowBe4? 

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    Kaiser

    Hi Jennifer,

    Thanks for participating in this! That's correct. At this time the reporting is specific to the Phish Alert Button. The forwards that occur with the PAB occur within the code specific to the PAB and it's APIs. However, I will gladly put in a request to add additional APIs (seen here) so that it may be possible to integrate the PAB with other reporting tools, outside of the KnowBe4 console, in addition to the original request's details. :) 

    Thanks for reaching out and checking in on this! If you have more questions or concerns feel free to reach back out. We can always create a ticket on your behalf and get them addressed.

    Cheers,

    Kaiser

    KnowBe4

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