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EEC Pro Feature Request

Answered

Alex Franco

December 16, 2019 20:01

Would we be able to get these EEC Pro reports to run on a schedule? Getting the emails with the link to go download the .csv works just fine, but if we were able to access them through the API, that'd be perfect.

Thanks

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Official comment

Douglas Freeman December 17, 2019 15:22

Hi Alex!

Thank you for contributing to our feature request board! I wanted to address your first concern about the EEC scheduling. The EEC reports are run monthly your CSM (Customer Success Manager) would be glad to answer any questions on the EEC report schedule that you might have! If you're not sure who that is just open a ticket with us at support@knowbe4.com and we would be glad to get you taken care of!

As for accessing the EEC data via API that is a great idea! That would give you the option to streamline the process instead of using a CSV. I'll submit that request over to our development team for review as I can see a good case for that being a great enhancement for the tool!

Thank you for contributing to the board! Let us know if you have any additional requests for our products!

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