Advanced reporting - template failures by category

Answered

Colten Huntzinger

August 28, 2019 21:09

currently there is a report under advanced reporting called "template failures".  while this is great to see the exact templates users fall for, it doesn't give a record of the classifications of templates users fall for most (e.g. banking and finance, brand knock offs, business, healthcare, IT, Human Resources, Custom Categories etc.).

It would be very helpful to know this rather than to compile that data manually.

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• Official comment

  

  Ashley Nelson August 29, 2019 10:51

  Hello Colten,

  Thanks very much for your feature request! I've submitted it to our development team for review. There is a way to pull this report outside of the Advanced Reporting area for now. To get this response, you can follow the steps below:

  1. Go to the 'Phishing' section of the console
  2. Go to the 'Reports' tab
  3. Select the date range, campaigns, and campaign groups you want to pull the report on
  4. Change 'Group Comparisons By' to 'Template Category'
  5. Select Submit

  I hope this helps for now! 

  Ashley
  KnowBe4

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  Jay Griffin July 20, 2020 14:03

  Ashley - I must be blind.  I can't find #4 (Group Comparisons By) -- where should this be located on the page?

   

  Thank you!

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  Douglas Freeman July 21, 2020 16:30

  Hey Jay, I might be able to offer some insight here you are probably seeing the item in its default form. 

  

  If you modify the Compare field the group comparisons by field generates. 

  

  Let me know if you have any other questions!

   

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  Jay Griffin July 21, 2020 16:43

  Thank you Douglas -- that worked!

   

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