Disabled email template

Answered

George Groenewald

July 30, 2019 14:13

Good day,

I have accidentally disabled my email template which was setup to test a client of mine.

How do I recover it?

Thank you. 

0

• Official comment

  

  Johnny Carrion July 30, 2019 17:54

  Hello George,

   

  Thank you for posting your question in our community page. Disabling and Enabling email templates are done using the toggle associated with the email template and/or category. You can think of this as an on/off switch. I have included a link to our support documentation on this feature. 

  https://support.knowbe4.com/hc/en-us/articles/228001628-How-Do-I-Hide-Templates-or-Categories-I-Don-t-Want-to-Use- 

   

  Warm Regards,

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