PAB O365 add-in - UX issues

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  • Official comment
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    Maddy Townsend

    Hi Marcus,

    For your first issue regarding the PAB message disappearing too quickly, I've submitted a feature request on your behalf. 

    As for your request for the option to change the text on the button, I believe you do have the ability to do so depending on your mail client and which version of PAB you are using. I've created a ticket on your behalf so that support can better assist you. You will receive an email shortly confirming the creation of the ticket. A member of our support team will then reach out to you.

     

    Thanks!

     

    Maddy

    KnowBe4

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    Alan Lloyd

    I'll add my vote for the feature request of adding a timed delay/manual close of the notification text for users.

    Before moving to Office 365, we deployed the Outlook add-in. This version of the PAB would pop up a window containing the notification text, and would require the user to click "OK" before the window would close. The O365/Exchange Online version should function the same way.

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    Maddy Townsend

    Hi Alan,

    I've submitted a feature request on your behalf for this feature as well. Thanks for your input!

    Maddy
    KnowBe4

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    Simeon Lewis

    I agree this needs sorting quite urgently. It's basic UX stuff. I'm surprised it could have got released like that.

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    Ashley Rush

    Hello Simeon,

    I have submitted a feature request to our development team for being able to set the time the text appears after reporting an email.

    Thank you for contributing to the community board.

    Ashley
    KnowBe4

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