Email template placeholder for total training length

Answered

Craig Colley

March 08, 2019 21:05

It would be nice if there were a placeholder for training email templates that would show the user how long in duration the training modules are. When multiple modules are assigned, a sum of durations would be key. I see the duration posted in the ModStore so you seem to have the data.

When I put users into training campaigns that include more than 1 module I feel like they are afraid that it's going to take forever and end up procrastinating. If we could give them an estimated duration, they would be able to plan their time better around the modules the have due.

My user-bases's first experience with KnowBe4 was the 30 minute long Security Awareness module and they seem to think each one takes forever.

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• Official comment

  

  Maddy Townsend-Hahn March 11, 2019 14:42

  Hi Craig,

  
  Thanks for the suggestion!  I've submitted a feature request for a new placeholder for our development team to review. We appreciate the input because we base a lot of our new features and releases on customer feedback. Keep the ideas coming!
  
  Maddy 
  KnowBe4

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  Amy Barnes September 20, 2019 14:08

  What is the status of this feature request? I would like to use the training duration in our notifications, too!

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  Merlin Durand September 24, 2019 16:23

  Hello Amy,

  At this time we don’t have an ETA on this feature request but we do update community posts upon completion of the requested feature. 

  Merlin
  KnowBe4

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  Christian Berthold March 08, 2023 10:21

  In addition to the list of training modules, we need the required time per module as a placeholder in the training invitations. So far, a separate email template has to be created for each training. Another placeholder indicating the required time per module would therefore save a lot of time.

  Can this feature request be extended or should a separate request be opened for this purpose?

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  Camila Mejia Restrepo March 08, 2023 21:43

  Hello Christian,

  Thank you very much for your feature request! I've submitted it to our development team.

  We appreciate your input!

  Camila (Knowbe4)

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